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Telecom Alert - Portal for Public Safety Interference Complaints; FCC Approves T-Mobile/Sprint Merger; WV PSC Pole Attachment Rules; IEEE 802.16 Working Group; NG911 Institute Board Election Results — Vol. XVI, Issue 42

New Online Portal for Public Safety and Enterprise Interference Complaints

The FCC’s Enforcement Bureau issued a Public Notice earlier this month announcing the launch of a new online portal for submitting public safety and enterprise service interference complaints.  As a central complaint intake point, the portal will streamline the process by categorizing and prioritizing complaints, sending receipt confirmations, and providing a time period for an expected initial response from a field agent.  The initial response timeline for high priority issues is within one calendar day of filing with the FCC, and medium priority and low priority issues will receive an initial response within two business days and five business days, respectively.  For more information, please contact Wes Wright (; 202.434.4239).

FCC Officially Approves T-Mobile and Sprint Merger

Commissioners Jessica Rosenworcel and Geoffrey Starks announced that they voted against the T-Mobile and Sprint merger (Vol. XV, Issue 18) last Wednesday, signaling approval of the deal by a 3-2 vote.  Chairman Ajit Pai circulated a draft Order formally recommending approval in August (Vol. XVI, Issue 33), which Commissioners Brendan Carr and Michael O’Rielly supported.  With the votes officially cast, the Order approving the merger will likely be released in the coming weeks.  For more information, please contact Douglas Jarrett (; 202.434.4180).

West Virginia PSC Proposes Pole Attachment Rules

Last week the West Virginia Public Service Commission issued a Commission Order seeking comment on proposed pole attachment regulations.  In March, the state legislature passed Senate Bill 3, which granted the PSC regulatory jurisdiction and required it to adopt the FCC’s pole attachment regulations and dispute resolution process.  The proposed rules are nearly identical to the FCC’s regulations, with some revisions that do not substantively affect their application such as requiring formal complaints to include the West Virginia Bar identification number of the complainant’s attorney.  Written comments and reply comments are due by 4:00 p.m. on October 30, 2019, and November 14, 2019, respectively.  For more information, please contact Tom Magee (; 202.434.4128).

IEEE 802.16 Working Group Proposal

A Project Authorization Request (PAR) will be presented to the Institute of Electrical and Electronics Engineers’ (IEEE) plenary executive committee in November seeking to establish an IEEE 802.16 working group.  IEEE 802.16, which was last updated in 2017, is a series of broadband standards that specify the physical layer (PHY) and media access control layer (MAC) of the air interface.  The current standards allow for use of channel sizes down to 100 kHz, but many users only have access to smaller channels such as 25 kHz, 12.5 kHz, and 6.25 kHz.  The working group will seek to update the standard to allow use of smaller channel sizes, among other things, to promote spectrum for Industrial Internet of Things (“IIoT”) applications.  Once approved, the working group will meet for approximately 18 months.  Critical Infrastructure end user organizations are encouraged to join the standards setting process to ensure their requirements are being met.  For more information, please contact Greg Kunkle (; 202.434.4178).

NG911 Institute 2019 Board Election Results

The NG911 Institute issued a press release last week announcing the results of its 2019 Board of Directors election.  Neil Horden (Federal Engineering, Inc.) and Jill Canfield (NCTA) were reelected for the Member at Large (General) and Consumer Telco (Small Provider) positions, respectively.  Susan Ornstein (Comtech) and George Rice (RedFlash Group) were elected to the Vendor (Public Safety) positions, while Peter Beckwith (South Bend 911) and Liz Graeber (City of Phoenix) were elected to the Member at Large (Public Safety) positions.  For more information, please contact Wes Wright (; 202.434.4239).

Register for Keller and Heckman’s Broadband Policy Webinar

KH’s Fall 2019 Broadband Policy Webinar will update emerging broadband services providers on legal and regulatory developments impacting the domestic broadband industry. This complimentary webinar will focus on the implications of Mozilla v. FCC, the RDOF Phase I Auction, broadband reporting and mapping, and broadband testing.  

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Keller and Heckman LLP's Telecom Business Alert is a complimentary weekly electronic update created by the Telecommunications Practice Group of Keller and Heckman LLP.  All articles, videos, and quotations are on topics of general interest and do not constitute legal advice for particularized facts.  Keller and Heckman LLP's Telecom Business Alert © 2019.  All rights reserved.  Articles may be copied with attribution.  To sign up for our weekly alert, please send us an email at and provide us with your name and email.  Please follow us on Twitter at @KHtelecom.